Introduction

These terms and conditions ("Terms") govern your use of the WordMend website ("Website") and the services offered by WordMend ("Services"). By accessing or using the Website or Services, you agree to be bound by these Terms. .

Under no circumstances shall WordMend be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if WordMend or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.

When you first register for a WordMend account, and when you use the Services, we collect some Personal Information about you such as:

  • The geographic area where you use your computer and mobile devices
  • Your full name, username, and email address and other contact details
  • A unique WordMend user ID (an alphanumeric string) which is assigned to you upon registration
  • Other optional information as part of your account profile
  • Your IP Address and, when applicable, timestamp related to your consent and confirmation of consent
  • Other information submitted by you or your organizational representatives via various methods

Services

WordMend offers proofreading and editing services for written content, including but not limited to academic papers, business documents, and personal statements. The Services are provided by professional editors who have been trained to provide high-quality editing and proofreading services.

Ordering Services

To order Services, you must complete the order form on the Website and provide all necessary information, including the type of document, word count, and desired turnaround time. You must also upload the document that you want to be edited or proofread.

Payment

WordMend charges a fee for its Services, which is based on the type of document, word count, and desired turnaround time. Payment must be made at the time of ordering Services, and WordMend accepts payment by credit card or PayPal.

Turnaround Time

WordMend will make every effort to deliver edited or proofread documents within the requested turnaround time. However, turnaround times are estimates only and are not guaranteed. WordMend will not be liable for any delays in delivery.

Quality Guarantee

WordMend guarantees that its Services will be of high quality and will meet your expectations. If you are not satisfied with the Services, you may request a revision within 7 days of receiving the edited or proofread document. WordMend will make every effort to address your concerns and provide a satisfactory resolution.

Intellectual Property

You retain all intellectual property rights in the content that you submit for editing or proofreading. However, by submitting content to WordMend, you grant WordMend a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute the content for the purpose of providing the Services.

Confidentiality

WordMend respects your privacy and will take all reasonable steps to ensure the confidentiality of your information. WordMend will not disclose your information to any third party without your consent, except as required by law.

Limitation of Liability

WordMend will not be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising out of or in connection with the use of the Website or Services. WordMend's liability shall be limited to the amount paid for the Services.

Indemnification

You agree to indemnify and hold WordMend and its employees, agents, and affiliates harmless from any claim or demand, including reasonable attorneys' fees, arising out of or in connection with your use of the Website or Services, your violation of these Terms, or your violation of any law or the rights of a third party.

Termination

WordMend may terminate these Terms and your access to the Website or Services at any time, with or without cause, without liability to you.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law.

Dispute Resolution

Any dispute arising out of or in connection with these Terms or the Services shall be resolved through arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in San Francisco, California, and the award rendered by the arbitrator shall be final and binding.

Changes to Terms

WordMend may modify these Terms at any time, and such modifications shall be effective immediately upon posting on the Website. Your continued use of the Website or Services after such modifications shall constitute your acceptance of the modified Terms.

Entire Agreement

These Terms constitute the entire agreement between you and WordMend with respect to the use of the Website and Services and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and WordMend.


If you have any questions or concerns about these Terms, please contact WordMend at support@wordmend.com.

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